In general it’s a very bad idea to pour a cup of steaming coffee over a MBP, but as it turns out it is an even worse idea to take it to the Vienna-based Apple Reseller McShark for repair. Almost four weeks ago I took my book to the shop and the repair is still pending. At first it took them over 2 weeks to tell me what the exact costs would be and since then I’m told that 1) we have to wait for the parts to arrive (a new keyboard and new memory) 2) the keyboard arrived but the memory takes a bit longer 3) Apple shipped the wrong keyboard, an international one and not the german one 4) we repaired everything but there is a defect cable and we’ll have to wait for Apple to ship it. And so on. I’ll probably write down the whole story when I finally have my MBP. I just hope I get it before I leave for WWDC.